Admissions & Insurance
Our team is ready to answer any questions you have, learn your story, and determine if Guardian Recovery is the right fit for you.
A Simple, Straightforward Admissions Process
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- The Guardian Path
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What to Expect During Admission
Clients and their loved ones interested in Guardian Recovery can expect:
- Compassion We understand what you are going through and promise to do everything we can to help.
- Honesty We will always provide you with honest answers and information about our program.
- Transparency In detail, we will explain your insurance coverage or how your self-pay program will work.
- Helpfulness We understand this can be a difficult time. We are available 24/7 to answer questions and help in any way we can.
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Choose recovery and take control of your life, it’s the path to a brighter future filled with health, happiness, and fulfillment.
1. Contact Us
We understand that seeking treatment can be a very emotional and confusing time. Our goal is to serve as trusted guide for you and your loved ones.
When you reach out to Guardian Recovery, whether by form, chat or call, you are instantly connected with one of our Treatment Advisors. Nearly every one of our Treatment Advisor team members are in recovery themselves or have helped a loved on through the process. We understand exactly what you are going through and are ready to make the process of receiving treatment simple and straightforward.
Initially, we ask some basics questions to get a better understanding of your current situation. We might ask questions like, “What type of substances are being used?”
“Have you or your loved one previously been through the treatment process?”
“What are some of the goals you hope to accomplish during treatment?”
This is the time to ask any questions you may have. We are happy to help in any way that we can. Our Treatment Advisors provide helpful advice in an understanding and non-judgmental way while maintaining strict confidentially with each of our clients. If it seems like Guardian Recovery is a good fit for you or your loved one, we then transition to the Pre-Assessment stage of the admissions process.
Complimentary Insurance Check
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2. Pre-Assessment
Our Treatment Advisors provide a complimentary, in-depth pre-assessment for you or your loved one to understand the behavioral health concerns and offer the best possible path forward.
We offer a pre-admission clinical assessment for any individual who is considering treatment with Guardian Recovery. During the pre-admission phone call, our Treatment Advisors speak with the prospective client or their loved one to learn more their needs and ensure that Guardian Recovery is the absolute best fit for them.
The Treatment Advisor will ask questions about:
- The history of the client
- Family history
- Physical and psychological health history
- Current medications
- History of treatment
Once the pre-assessment is complete it is sent to our medical and clinical teams to review. From there, we begin crafting a customized treatment plan. During the next stage, the Treatment Advisor helps with insurance verification and treatment cost questions.
3. Insurance & Cost
Many times, health insurance covers treatment costs partially or in full. We offer self-pay and private pay options for those without insurance.
We Accept Insurance
Please don’t hesitate to contact us with any questions regarding your current policy. We are here to help you understand your insurance benefits. At Guardian Recovery our goal is to make the admissions process uncomplicated and stress-free. When calling, be prepared to share the following:
- Client’s full name and date of birth
- Name of insurance provider
- Member ID or policy number
- Type of plan
We contact your insurance provider to learn more about your benefits and how you are covered. Our Treatment Advisors share all your insurance benefit information with you in simple language so you can understand exactly what your coverage includes. We take client confidentiality seriously and adhere to HIPAA regulations.
Self Pay Options
At Guardian Recovery, we are dedicated to making quality treatment accessible to those in need. We have several payment options available, and we will work with you to find the best way to help you move forward.
4. Admission
We will help you arrive safely to the facility you choose, help you complete the intake process, and get you settled in.
Once you arrive at our facility, you will be warmly welcomed by our intake team. All clients are given a full clinical evaluation and are able to discuss and review their treatment plan. They are then given a tour of the facility, introduced to their primary therapist or case manager, and oriented with the program structure and guidelines. Individual sessions, group therapy schedules and case management support will be covered as well.
We are committed to helping you or your loved ones get through the recovery process. The hardest part is taking the first step and asking for help. Once you have made contact we will do everything we can to make sure admission is simple and straightforward. Our professional team of trained advisors and technicians are all here to work with you and give you the tools you need to begin your recovery journey.
SELF-ASSESSMENT:
Do I Have a Substance Use Disorder?
Disclaimer: Does not guarantee specific treatment outcomes, as individual results may vary. Our services are not a substitute for professional medical advice or diagnosis; please consult a qualified healthcare provider for such matters.
